Short Book on how to run User Testing

From our most recent Autumn class on testing different prototypes to improve traffic court, our Lab team has made a Short Book that guides any lawyer, court administrator, or other innovator on how to run user testing of new ‘interventions’ with their target audience. We walk through how to recruit, schedule, and compensate user-testers — and how to have a team of relatively inexperienced people administer the user tests in a structured, data-rich way.

We presented the Short Book at our d.school Teaching Team/Equity and Engagement presentation last week — and we’ll get it online soon for more people to use. We want to make it really easy for more courts, legal aid groups, and government agencies to talk to their community of users and stakeholders, and get their input on new ideas to improve services or develop technology.

5 Responses
  • Rossana Ducato
    Dec 6, 2017

    Hi Margaret! It sounds great, as always!
    Is already available the short book among your materials?
    Best, Rossana

    Rossana Ducato Dec 6, 2017
    Reply
  • Dec 13, 2017

    This booklet would be a great resource for my students this spring. They will be developing a legal tech startup, using design thinking techniques. Any chance it will be available by January?

    Alice Armitage Dec 13, 2017
    Reply
    • Margaret
      Dec 19, 2017

      Sure, we will have it up soon.

      Margaret Dec 19, 2017
    • Dec 19, 2017

      Thanks. Looking forward to using it!

      Alice Armitage Dec 19, 2017
  • Rossana Ducato
    Dec 20, 2017

    Thanks a lot!

    Rossana Ducato Dec 20, 2017
    Reply

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