Use visual design and interactive experiences, to transform how you present legal info to lay people
Our team at Legal Design Lab is using visual and interaction design to create new ways to communicate legal information.
We are particularly focused on how legal and government professionals can communicate better with the public — but we draw on all kinds of examples of communicating complex information, from science, to healthcare, to finances, and beyond.
Our Driving Hypothesis
You can design communications that are both legally strategic (for complying with regulations and protecting legal interests) and user-friendly (enhancing the lay person’s engagement with complex info, their comprehension of it, and their overall experience with the legal system).
Are you making your work product as effective as it can be?
While you craft contracts, emails, memos, briefs, presentations, policies, legislation, or any other legal communication — follow our principles to make them more powerful.
We are creating the design principles, strategies, and patterns to make these new, more effective types of communications.
Our Design Research Work
We are doing user research to understand not just how an individual document or policy can “look better” — but how it can be part of a larger service or system flow.
Our user research has shown that people go through a journey when dealing with legal communications — especially when they’re expected to decide how to act upon them.
How can you design a document to be less of a “text-dump” — just putting all the detailed information out there for a person to read — and more of a designed experience, that helps the reader make sense of the information, relate it to their own situation, and figure out how best to act in response to it?
More Resources from Legal Design Lab on Visual Law
Examples of Legal Communication Designs
Want to get inspiration about how you might make your complex info more approachable and actionable? We have collected together different existing models for you to browse through and figure out what might be applicable to you.
Others Working on this
What other organizations and people are also working on communicating complex information better, and helping people make wiser decisions?
Read up on the literature that examines what types of communications are most effective.
Any thoughts or ideas for us? Let us know!