Planning out an Eviction Self-Help intervention study

Today, our Legal Design Lab team, led by Daniel Bernal hosted a lunchtime event to test out a new website and mailer to help tenants facing eviction in Arizona.

This feedback session helped us to fine-tune the survey we’ll be running at a larger scale, to get tenants’ feedback about what mailers or websites would best help them. It also gave us in-depth feedback about how to make our first mid-level working prototype of our eviction website better.

We’ll be digesting this feedback to make the survey tighter, improve the website, and get ready for a full trial in the summer in Arizona that Daniel is running.

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