Stephanie Kimbro authored a 2013 occasional paper for Harvard’s Journal of Law & Technology, on Using Technology to Unbundle Legal Services. From the introduction:
This article provides an overview of the different forms of unbundling and examines the use of technology to unbundle legal services and deliver the unbundled services to clients.Case studies are provided that examine legal services organizations already using technology to unbundle as well as specific examples of the technology building blocks already in place for adoption by the legal services community. This article will also propose several pathways for the use of technology to unbundle that could be implemented within various legal services organizations in the United States.
