Our design group generated a wealth of ideas to improve the user experience of pursuing a Guardianship through the California Courts, as well as ways to improve the court system itself.
We created a shortlist of what the stakeholders considered the biggest priorities — which ideas should be pursued immediately. In the next stage of our project, we will be developing first prototypes of each of these tools, for testing, vetting & possible piloting.
Our working group has generated a range of ideas to improve the Guardianship process in California.
These ideas can be grouped according to the user’s journey through the legal process of petitioning for Guardianship — with different solutions presented for each stage of this journey.
Another approach is a mind map of the concepts, categorized with similar other possible solutions.
Our group generated a lengthier list of possible solutions during its design work. Here is a grouped set of possible solutions to pursue.