We have been scouting out work in legal academia and practice, that shows a design approach in action. It also brings in interdisciplinary works that can guide people in the legal system to do more user-centered, experimental work.
An Introductory Bibliography
Buchanan, Richard. 2001. “Human Dignity and Human Rights: Thoughts on the Principles of Human-Centered Design.” Design Issues 17 (3): 302–7.
Haapio, Helena, and Margaret Hagan. 2016. “Design Patterns for Contracts.” Internationales Rechtsinformatik Symposion IRIS 388 (February): 8. https://papers.ssrn.com/sol3/papers.cfm?abstract_id=2747280
Haapio, Helena, Margaret Hagan, Monica Palmirani, and Arianna Rossi. 2018. “Legal Design Patterns for Privacy.” In Data Protection / LegalTech. Proceedings of the 21th International Legal Informatics Symposium IRIS, edited by Erich Schweighofer et Al., 445–50. https://papers.ssrn.com/sol3/papers.cfm?abstract_id=3144250.
Haapio, Helena, Daniela Alina Plewe, and Robert de Rooy. 2016. “Next Generation Deal Design: Comics and Visual Platforms for Contracting.” Internationales Rechtsinformatik Symposion IRIS 380 (February): 8. https://papers.ssrn.com/sol3/papers.cfm?abstract_id=2747821
Hagan, Margaret, and Miso Kim. 2018. “Design for Dignity and Procedural Justice.” In Advances in Intelligent Systems and Computing, 585:135–45. https://papers.ssrn.com/sol3/papers.cfm?abstract_id=2994354
Hagan, Margaret D. 2018. “A Human-Centered Design Approach to Access to Justice Generating New Prototypes and Hypotheses for Intervention to Make Courts User-Friendly.” Indiana Journal of Law and Social Equality 6 (2): 199–239. https://www.repository.law.indiana.edu/cgi/viewcontent.cgi?article=1083&context=ijlse
Hagan, Margaret. 2018. “Justice Innovation with Law School Design Labs.” ABA Dialogue. https://www.americanbar.org/groups/legal_services/publications/dialogue/volume/21/spring-2018/iolta-design-labs.html
Hagan, Margaret. 2016. “User-Centered Privacy Communication Design.” In Symposium on Usable Privacy and Security (SOUPS), 1–7. https://ssrn.com/abstract=2981075
Hagan, Margaret. 2016. “The User Experience of the Internet as a Legal Help Service : Defining Standards for the next Generation of User-Friendly Online Legal Services.” Va. JL & Tech. 20 (2): 395–465. https://papers.ssrn.com/sol3/papers.cfm?abstract_id=2942478
Jackson, Dan. 2016. “Human-Centered Legal Tech: Integrating Design in Legal Education.” Law Teacher 50 (1): 82–97. http://www.nulawlab.org/view/human-centered-legal-tech-integrating-design-in-legal-education
Junginger, Sabine. 2013. “Design and Innovation in the Public Sector: Matters of Design in Policy-Making and Policy Implementation.” Annual Review of Policy Design 1 (1): 1–11. https://www.researchgate.net/publication/271210543/download.
Mitchell, Jay A. 2013. “Putting Some Product into Work-Product: Corporate Lawyers Learning from Designers.” SSRN. https://papers.ssrn.com/sol3/papers.cfm?abstract_id=2325683
Palmirani, Monica, Arianna Rossi, Michele Martoni, and Margaret Hagan. 2018. “A Methodological Framework to Design a Machine-Readable Privacy Icon Set.” In Data Protection / LegalTech Proceedings of the 21st International Legal Informatics Symposium IRIS. https://papers.ssrn.com/sol3/papers.cfm?abstract_id=3195937
Passera, Stefania. 2018. “Flowcharts, Swimlanes, and Timelines: Alternatives to Prose in Communicating Legal–Bureaucratic Instructions to Civil Servants.” Journal of Business and Technical Communication 32 (2): 229–72. http://mc.manuscriptcentral.com/jbtc
Passera, Stefania, and Helena Haapio. 2013. “Transforming Contracts from Legal Rules to User-Centered Communication Tools: A Human-Information Interaction Challenge.” Communication Design Quarterly, no. April: 38–45. https://dl.acm.org/citation.cfm?id=2466498
Passera, Stefania, Helena Haapio, and Thomas D Barton. 2012. “Innovating Contract Practices: Merging Contract Design with Information Design.” CWSL Scholarly Commons, 1–23. http://scholarlycommons.law.cwsl.edu/fs
Quintanilla, Victor D. 2018. “Human-Centered Civil Justice Design.” Penn State Law Review 121 (3). Accessed February 3. http://www.pennstatelawreview.org/wp-content/uploads/2017/05/Article-3.3-Quintanilla-Final.pdf.
Szabo, Mark. 2010. “Design Thinking in Legal Practice Management.” Design Management Review 21 (3): 44–46. https://www.researchgate.net/publication/264251571_Design_Thinking_in_Legal_Practice_Management
Young, Jamie. 2011. “A Virtual Day in Court: Design Thinking and Virtual Courts.” https://www.cep-probation.org/wp-content/uploads/2015/03/DUTT-Summary-RSA-Project-A-Virtual-Day-in-Court.pdf