Design for Democracy by Marcia Lausen

Design for Democracy: Ballot & Election Design is a wonderful look at how visual and information design can make for clearer ballots, forms and other interfaces that citizens use to communicate to the government.

Marcia Lausen makes a direct connection between how we present information & opportunities, and how empowered lay people are to communicate their preferences & have impact on how the government is run.  One of her points: Good Design is necessary for Good Leadership, and Democracy.

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